Manufacturing
Epic One for manufacturers
AI inside Epicor Kinetic and E2 JobBoss²
This is the deep end: how Epic One, built by Hearken AI, actually works inside Epicor Kinetic and E2 JobBoss². Live answers from your real data, record changes gated behind human approval, procedures it can run for you, and a complete audit trail, all on your company’s own dedicated server. Running a different ERP? See the full integrations list.
Capabilities
What it does in your ERP
Reading is instant. Changing anything waits for a person.
Live answers
Orders, customers, jobs, invoices, shipments, parts, vendors: straight from Epicor or E2, in plain English, in seconds.
Gated changes
It previews the modification, waits for an authorized approver, executes the update, verifies the result, and documents the action.
Executable procedures
Teach it a workflow by screen recording or conversation, and it runs it, through system interfaces or step-by-step screen navigation.
Hotspots
Save custom field sets you check repeatedly, for instant access or CSV export to cloud storage.
Training guides from recordings
Process recordings become formatted End User Guides with numbered steps and screenshots.
Safe data migration
ERP environment transfers are validated and dry-run before execution, with full migration logging.
Trust
Why manufacturers let it near the ERP
Four guarantees, wired into how Epic One is built.
The write gate
All changes require human preview and approval before execution. On by default.
The audit trail
Every action is logged, comprehensively, on your company’s own servers.
Sandbox rehearsal + supervised first runs
New procedures rehearse in a test environment and are supervised on their first production run.
Dedicated everything
Isolated server, database, encryption keys, and service accounts, per customer.
Every change walks this path
- 1
Preview
exact change shown
- 2
Approve
a person says yes
- 3
Execute
the update runs
- 4
Verify
result double-checked
- 5
Log
written to the audit trail
Reads never take this path; questions are answered instantly and change nothing.
Beyond the ERP
The rest of the teammate comes with it
Part sourcing, competitor price checks, PO expediting, quote drafts from your job history, plus meeting transcripts into documents, a company knowledge base, and team messaging by app or SMS. Everything on the main Epic One page works here too.
FAQ
Questions, answered
Can the AI change ERP data autonomously?+
No. Every change goes through the write gate: a preview of exactly what will be modified, approved by a person your company authorizes, then executed and logged.
How does it connect to Epicor Kinetic?+
Through Epicor’s system interfaces for lookups and changes, plus browser-based screen automation where needed.
How does it work with E2 JobBoss²?+
Through dedicated login credentials, with screen reading, field navigation, and session persistence.
Can it handle data migrations?+
Yes, with field mapping, duplicate checking, validation, dry-runs, and audit logging.
Get Epic One for your shop
On your own dedicated server, inside your own ERP, with a person approving every change.